Terms and Conditions

Kinder Island (“the Venue”) provides a creative learning and class-based environment designed for young children and their families.

These Terms & Conditions apply to all visitors who book, attend, or participate in any activities at Kinder Island. By using our services, you confirm that you have read, understood, and agree to comply with the following terms.

1. About Kinder Island

1.1 Kinder Island is a family learning space designed for children aged 0–4 years.

1.2 All children must be accompanied and supervised at all times by a parent or responsible adult.

1.3 Visitors are kindly asked to follow all venue guidelines and staff instructions.

1.4 To ensure a safe and enjoyable experience for everyone, Kinder Island reserves the right to refuse entry or request guests to leave if behaviour is unsafe, disruptive, or disrespectful.

2. Activities & Session Scheduling

2.1 Activities and classes are offered according to the age guidelines stated in the programme details.

2.2 All sessions require advance online booking and are subject to availability.

2.3 Entry is permitted from the scheduled start time only. Early entry is not available.

2.4 Late arrivals will not receive extended time or compensation.

2.5 Please vacate the space promptly at the end of the session to allow for cleaning and preparation.

2.6 Kinder Island currently does not accept walk-in bookings.

2.7 Any damage or excessive soiling caused by improper use of materials, equipment, or space may result in a request for compensation.

3. Classes & Participation

3.1 All classes are designed as parent-and-child experiences. A parent or guardian must remain with the child throughout the class.

3.2 Each class runs for approximately 50 minutes, depending on the activity.

3.3 Classes are delivered by experienced educators or creative partners, offering engaging and imaginative learning experiences.

4. Bookings & Payments

4.1 All bookings must be made through our online booking system.

4.2 A booking is confirmed only once full payment has been received and confirmation issued.

4.3 Unless otherwise stated, all bookings require full payment at the time of booking.

Cancellations & Changes

4.4 Once a booking has been completed, cancellations, rescheduling, or refunds are not available.

4.5 Missed sessions due to personal reasons cannot be refunded or credited.

5. Health & Safety

5.1 The health and safety of children and families is our priority. Please follow all safety guidance provided by staff.

5.2 Kinder Island reserves the right to refuse entry to children showing signs of illness.

5.3 The Venue is not responsible for injuries resulting from failure to follow venue rules or staff instructions.

5.4 High standards of cleanliness and hygiene are maintained throughout the space.

6. Behaviour & Shared Space Etiquette

6.1 Kinder Island is a shared community space. All guests are expected to treat others with respect.

6.2 Behaviour that compromises safety or disrupts activities may result in removal from the session without refund.

7. Photography & Media

7.1 Parents are welcome to photograph their own children for personal use, but please avoid capturing other families.

7.2 Kinder Island may occasionally take photos or videos for marketing or documentation purposes. These will only be used with parental consent. Please inform our team if you prefer not to be included.

8. Personal Belongings

8.1 Guests are responsible for their personal belongings. Kinder Island is not liable for lost or damaged items.

8.2 We recommend leaving valuables at home.

9. Data Protection

9.1 Personal information is handled in accordance with applicable data protection laws and our Privacy Policy.

9.2 Data is used solely for booking management, communication, and service-related updates.

10. Changes to Terms

10.1 Kinder Island reserves the right to update or amend these Terms & Conditions at any time. The latest version will be published on our website.
By using the facilities at Kinder Island, you confirm that you have read, understood, and agree to all of the above Terms & Conditions